Mis †Walmart Essay

INTRODUCTIONA worry nurture arrangement (MIS) is a constitution or attend to that leads entropy needed to get by organizations effectively. Management learning administration gives the business double-deckers the information that they need to exploit closes. Early business selective information processors were go ford for simple operations such as tracking inventory, billing, gross taxation, or payroll entropy, with little detail or twist but now days it has been retouchd by the advanced proficiencys like ERP, EPM, SCM and SAP. Management information arrangings be distinct from regular information systems in that they be used to analyze other information systems applied in practicable activities in the organization.HISTORY OF WALLMARTSam Walton who is a businessman from ARKANASAS, begin his mail carrier with retail indus distort and started working on June 3, 1940. On July 2 1962 he opened first wal mart discount city retentivity located in ARKANASAS. Walma rt is integrity of the most technically advanced companies in the valet de chambre and yard behind this is availability of accurate and up to date information which intern a basis of its growth in the merchandise. And for collecting the accurate information on time it is necessary that prudence should continuously review the information, which is attainable only by an integrated management system. Walmart became one of the first companies in retail sector to use MIS.MIS IN DIFFERENT FUNCTIONS OF THE ORGANISATION 1.OPERATIONS In the world of retailing, Wal-Mart has what is considered to be the most sophisticated dissemination system called sell Link. This system connects each store with headquarters and over 2,000 suppliers so that they bequeath never run out of or countenance too much(prenominal) inventory. Wal-Mart turns over their inventory more than any other retail store. The catamenia challenge exists with supplying their overseas stores, especially while this is the ara that they are concentrating on growing. In society to become more efficient overseas, Wal-Mart has started is on Customs Brokering division to take care of its global procurement, which saves them brokering and freight forward fees, and to a fault gives them more control. They have also started to request strongly that their suppliers also be physically located in the countries where Wal-Mart is to better supply them. procurement of materialWalmart is a bulk purchaser and they follow centralised purchased system, so the company directly procure the materials from manufacturers thus eliminating all the intermediaries and middlemen. This is essential to humiliate the cost and offer best pricing. They first bring out out the electromotive force supplier and then after getting prices from everyone the will decide lastly according to the cost structure of the offer. For efficiently managing this information wall mart uses EDI model(electronic data interchange) it is basica lly a computer based system of walmart in this system the computers of suppliers and vendors are connected with walmart. EDI enables supplier to download purchase order along with store to store sales information related to their fruit like no of mathematical product sold, no. of product received. As supplier receives the information nigh sales of various products, the supplier shipped the required goods to diametrical walmart distribution centres. Basically it is a high speed integration system between supplier and walmart and which is very helpful in making the process fast and efficient.TransportationA company owned transportation system also services Wal-Martin shipping goods from warehouse to store in less than 48 hours. This allows Wal-Mart to replenish the shelves 4 times faster than its competition.Wal-Mart owns the largest and most sophisticated computer system in the private sector. It uses a MPP (massively parallel processor) computer system to track stock and movem ent which come ons it abreast of fast changes in the market .Information related to sales and inventory is disseminated visits advanced satellite communications system. MPP is basically used to track the movement of goods and stock level and information for this is familial through advanced satellite communication system. So when the information about movement of goods is transmitted it automatically generate the information and pass it on to transportation department and from there the logistic facility is ensured.Inventory managementWal-Mart invested heavily in IT & communication system to effectively track sales and merchandise inventories in stores across all the outlets in the country. For this company necessarily to have excellent communication system. And Walmart is using the technique of PRETTY shit QUICK DISPLAY (PDQ) TECHNIQUE. In this technique the company asked its suppliers to ship goods inshore-ready displays called clean darn quick (PDQ) displays.Goods were packed in PDQ displays that arrived at the stores ready to be boarded on the racks.WalMarts employees could directly replace the empty racks at the stores with to the full packed racks, instead of refilling each and every item at the racks.HUB AND SPOK SYSTEM in the early1970s, Wal-Mart became one of the first retailing companies in the world to centralize its distribution system, pioneering the retail hub-and talk system. Under the system, goods were centrally ordered, assembled at a massive warehouse, known as distribution centre (hub), from where they were dispatched to the individual stores (spoke). The hub and spoke system enabled Wal-Mart to achieve significant cost expediencys by the centralized acquire of goods in huge quantities. And also the used of RFID technology (radio frequency identification) this technique is used to replace the bar coding technique and increase the capacity of employees because with this employees are no longer requires to physically scan the bar le gislation thus it improve efficiency and reduce the stock outs.ReorderingWal-Mart strengthened an automated reordering system linking computers between Procter & Gamble (P&G) and its stores and distribution centres. The computer system sends a signal from a store to P&G identifying an item low in stock. It then sends a resupply order, via satellite, to the nearest P&G factory, which then ships the item to a Wal-Mart distribution centre or directly to the store. This interaction between Wal-Mart and P&G is a win-win proposition because with better coordination, P&G can press down its costs and pass some of the savings on to Wal-Mart. Thus walmart is efficiently using the MIS to achieve efficiency and cost minimization.2. MARKETING FUNCTION (MIS) selling activities are directed toward planning, promoting, and selling goods and services to satisfy the take of customers and the objectives of the organization. selling information systems support decision making regarding the selling shamble. These include 1. 2. 3. 4. increase Price Place PromotionSources of Data and Information for merchandising Boundary-Spanning and dealings Processing Subsystems A marketing information system relies on outside(a) information to a far greater degree than other organisational information systems. It includes two subsystems designed for boundary spanning bringing into the firm data and information about the marketplace. The objective of marketing research is to collect data on the actual customers and the potential customers, known as prospects.The identification of the needs of the customer is a fundamental starting point for total role management (TQM). Electronic commerce on the WEB makes it easy to call for statistics on actual buyer behaviour. Marketing research software supports statistical analysis of data. It enables the firm to correlate buyer behaviour with very elaborate geographic variables, demographic variables, and psychographic variables. Marketing (comp etitive) news is responsible for the gathering and variant of data regarding the firms competitors, and for the dissemination of the competitive information to the becharm users. Most of the competitor information comes from corporate annual reports, media-tracking services, and from reports purchased from external providers, including on-line database services. The Internet has become a major source of competitive intelligence.Marketing Mix SubsystemsThe marketing mix subsystems support decision making regarding product mental hospital, pricing, promotion (advertising and personal selling), and distribution. These decisions are integrated into the sales forecast and marketing plans against which the ongoing sales results are compared.Product SubsystemThe product subsystem helps to plan the introduction of tonic products. Continually bringing new products to market is vital in todays competitive environment of rapid change. Although decisions regarding the introduction of new pr oducts are unstructured, information systems support this process in several ship canal Professional support systems assist designers in their knowledge work DSSs are used to evaluate proposed new products With a DSS, a marketing manager can score the desirability of a new product. Electronic group meeting systems help bring the intellectualise of people dispersed in length and time to bear on the problem Information derived from marketing intelligence and research is vital in evaluating new product ideas.Place SubsystemThe place subsystem assists the decision makers in making the product available to the customer at the right place at the right time. The place subsystem helps plan the distribution channels for the product and track their performance. The use of information technology has dramatically increased the availability of information on product movement in the distribution channel.Promotion SubsystemThe promotion subsystem is much the most elaborate in the marketin g information system, since it supports both personal selling and advertising. Media selection packages assist in selecting a mix of avenues to persuade the potential purchaser, including direct mail, television, gull media, and the electronic media such as the Internet and the WEB in particular. The strong point of the selected media mix is monitored and its composition is continually adjusted. Database marketing relies on the accumulation and use of extensive databases to segment potential customers and reach team with personalized promotional information. The role of telemarketing, marketing over the telephone, has increased. Telemarketing calls are well back up by information technology. Sales management is thoroughly supported with information technology. Customer get aheadability analysis helps identify high-profit and high-growth customers and target marketing efforts in order to retain and develop these accounts.Sales force automation involves arming salespeople with po rtable computers tied into the corporate information systems. This gives the salespeople instantaneous access to information and frees them from the reporting paperwork. This increases selling time and the level of performance. Access to corporate databases is sometimes accompanied by access to corporate expertise either by being able to contact the experts or by using expert systems that help specifies the product meeting customer requirements.Price SubsystemPricing decisions find a degree of support from DSSs and access to databases that contain industry prices. These highly unstructured decisions are made in pursuit of the companies pricing objectives. oecumenical strategies range from profit maximization to forgoing a part of the profit in order to increase a market share. Information systems provide an opportunity to finely segment customer groups, and charge different prices dep closure on the combination of products and services provided, as well as the circumstances of the sale transaction.Sales ForecastingBased on the planned marketing mix and outstanding orders, sales are forecast and a full marketing plan is developed. Sale forecasting is an area where any quantitative methods occupied must be tempered with human insight and experience. The actual sales will depend to a large degree on the kinetics of the environment. Qualitative techniques are generally used for environmental forecasting an flak to predict the social, economic, legal, and technological environment in which the company will try to realize its plans. Sales forecasting uses numerous techniques, which include Group decision making techniques are used to elicit broad expert creed Scenario analysis in which each scenario in this process is a believable future environment Extrapolation of trends and cycles through a time-series analysis.3.FINANCEFor the fiscal year ending January 31, 2011, Wal-Mart reported a net income of $15.4 billion on $422 billion of revenue with a 24.7 per cent gross profit margin. The corporations internationalist operations accounted for $109.2 billion, or 26.1 percent, of total sales. It is the worlds 18th largest humanity corporation, according to the Forbes Global 2000 list, and the largest public corporation when ranked by revenue. Walmart on an average hire about 10000 employees every year and on opening every single store Walmart employees 300 new employees. Their important source of funds is there sales and basic expenditure goes on building new stores and employees salary.Job Hierarchy at Wal-MartHuman ResourcesWal-Mart is the largest non-government employer in the world. They realize that turnover is high in retail, but that their associates are one of their most important assets. Their written policy regarding associates is as follows they are further to maintain the highest standards of honesty, morality, and business ethics. In order to become a Wal-Mart associate, candidates must take a multiple-choice test and sele ct what are considered the appropriate Wal-Mart responses in order to be hired. Due to the fact that Wal-Mart strives to keep their costs low, they do not offer high wages. They exist on many part-time and temporary workers, do not offer these employees benefits, and do not pay their employees enough to live on. Wal-Mart has a 20-30% cost advantage over competition, as their labor is not unionized. Besides facing accepted litigation for not paying employees for overtime there are and have been several cases regarding discrimination on the basis of gender (female) that females are often not hired or promoted to be managers.